At Princess Spa by Nayab, we respect your privacy and are committed to protecting the personal information you provide when using our website, booking our services, contacting us, or visiting our spa.
This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices you have regarding your information when you visit princessspabynayab.com or communicate with us online.
By using our website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
Depending on how you interact with our website, we may collect information such as:
- Your name
- Email address
- Phone number
- Appointment or booking information
- Information you provide through our contact forms
- Information you voluntarily provide when requesting a consultation
- Information you provide when communicating with us about our services
- Website usage and technical information
We only request information that is reasonably necessary to respond to your inquiry, manage appointments, provide services, or operate and improve our website.
Information You Provide Directly
You may provide personal information when you:
- Submit a contact form
- Request an appointment or consultation
- Use our online booking system
- Contact us by email or phone
- Ask questions about our services
- Provide information necessary for your appointment
Please avoid submitting unnecessary sensitive personal information through general website forms.
2. How We Use Your Information
We may use information you provide to:
- Respond to your questions and inquiries
- Process appointment and booking requests
- Communicate with you about appointments
- Provide requested services
- Arrange consultations
- Respond to customer-service requests
- Maintain and manage our website
- Improve our website and user experience
- Understand how visitors use our website
- Prevent misuse or security issues
- Comply with applicable legal requirements
We do not use information collected through our website for purposes unrelated to our business activities unless permitted or required by applicable law.
3. Online Booking
Our website provides an online booking option.
When you make a booking, information you provide may be processed by the booking system or service provider used to manage appointments. The information may include your name, contact details, selected service, appointment date and time, and other information required to arrange your appointment.
Please review the applicable privacy practices of any third-party booking service used through our website.
4. Contact Forms
If you submit information through a contact form, we may receive details such as your name, email address, phone number, and the contents of your message.
We use this information to respond to your inquiry and provide appropriate assistance.
Please ensure that information submitted through our forms is accurate and limited to what is necessary for your request.
5. Microsoft Clarity
Our website uses Microsoft Clarity, an analytics and website-behaviour tool that helps us understand how visitors interact with our website.
Microsoft Clarity may collect information about website interactions, such as clicks, scrolling, navigation, and other usage behaviour. This information helps us identify usability issues and improve website functionality and user experience.
Microsoft may process information collected through Clarity according to its own privacy practices and policies.
For more information, visitors can review Microsoft’s privacy information on its official website.
6. Cookies and Similar Technologies
Our website may use cookies and similar technologies.
Cookies are small files that may be stored on your device when you visit a website. They can help websites function correctly, remember certain preferences, understand website usage, and improve the user experience.
Some cookies may be necessary for website functionality, while others may be used for analytics or other purposes.
You can manage or restrict cookies through your browser settings. Disabling certain cookies may affect how some website features function.
7. Google Maps
Our website may use Google Maps to help visitors find our spa location and obtain directions.
When you interact with an embedded or linked Google Maps feature, Google may collect information according to its own privacy policies and terms.
We recommend reviewing Google’s privacy information if you would like to understand how Google processes information when you use its services.
8. Third-Party Services and Links
Our website may use or link to third-party services, including online booking tools, Google Maps, Microsoft Clarity, social media platforms, or other external services.
These third parties may collect or process information according to their own privacy policies.
Princess Spa by Nayab is not responsible for the privacy practices, security, or content of third-party websites or services that we do not control.
We encourage you to review the privacy policy of any third-party service before providing personal information.
9. How We Protect Your Information
We take reasonable steps to protect personal information against unauthorized access, use, disclosure, alteration, or loss.
However, no website, online service, or electronic transmission can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information transmitted through the internet.
10. How Long We Keep Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including managing appointments, responding to inquiries, maintaining business records, resolving disputes, and meeting applicable legal or business requirements.
The exact retention period may vary depending on the type of information and the reason it was collected.
11. Your Privacy Choices
Depending on applicable law, you may have rights concerning your personal information, including the ability to:
- Request information about personal information we hold about you
- Ask that inaccurate information be corrected
- Request deletion of information where appropriate
- Ask questions about how your information is collected or used
- Withdraw consent where applicable and where we rely on consent for processing
Some requests may be subject to legal, contractual, or business-record requirements.
To make a privacy-related request, please contact Princess Spa by Nayab using the contact information provided below.
12. Children’s Privacy
Our website is intended for a general audience and is not designed to knowingly collect personal information from children.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review the situation and take appropriate action.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, technology, business practices, or applicable legal requirements.
When we make changes, we will update the “Last Updated” date at the top of this page.
We encourage visitors to review this page periodically for the latest information.
14. Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact:
Princess Spa by Nayab
Mississauga, Ontario, Canada
Phone: +1 (647) 806-7003
Website: princessspabynayab.com